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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at support@greenlyplanet.com

General

You will see a lot of common environment-friendly materials in many of our products. Bamboo, our favorite, which is highly sustainable and can regrow in just 3-5 years. Absolutely no plastic and no single-use items in our warehouse.

We accept major debit/credit cards. If you don't want to use cards, you can also use PayPal and Apple Pay.

Adding a tree means you are donating a dollar to plant a tree. This will be conveniently added to your purchase if you opt to donate. We have partnered with our friends at One Tree Planted, a non-profit organization that focuses on global reforestation.

Products

Every month, we aim to add more products we feel our community will find useful and will continue to inspire this eco-friendly lifestyle. If you can't find what you're looking for, please drop us a line, and we may consider adding your request to our catalog.

Shipping & Returns

All orders are shipped within the next business day. We use standard shipping so your package should arrive within 3-5 days.

We're sorry to hear that! We do our best so these things do not occur. For some reason you didn't get what you ordered, please contact us including a photo of the item. We will send you a shipping return label. Once we check the item condition, refund will be issued within 6-7 business days

Please expect a confirmation email once we receive your order. Once processed and shipped, you will receive another notification from us to confirm this together with the tracking details.